SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wigista.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of wigista.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair color is beautiful,i’m satisfied with the hair very soft and nice, the quality is outstanding. I received so many compliments on this hair.
I really love this human hair bundles!! It hold curl super well. The wave curvature super beauty and natural incredible!
I love this hair! It's soft, silky, and true to length. No peculiar smell, thick strands, and minimal shedding. The wave pattern is beautiful and natural.i'm really impressed! I highly recommend!
Came in 3 days . I'm really happy with the hair.this is the hair i was looking for.the seller was very kind and easy to communicate with.i must say i bought a lot of hair from aliexpress vendors but this is by farrrrrr the best and most affordable hair i ever bought.
The lengths are really very beautiful,very good quality 100%, i highly recommend them.
It is very soft and easy to maintain. The body wave bundles human hair is very natural and no shedding.100% human hair. I love it five stars!
The hair is very soft and has no peculiar odor. The actual length, actually longer than i expected is a great surprise.
This is real hair! The quality is high, the length is accurate. This is really good quality and if you take care of it, it is reusable. For the price this is an amazing value. It is 100% human hair and it is easy to work with and so soft it is very comfortable to wear.
It's pretty soft,love this hair! Holds curls very well and is so soft no shedding!!! !
This hair bundles very good product excellent quality no shedding no bad smell and fantastic shipping service thanks to the seller i recommend your product, you deserve more star
This hair is great ! Thick bundles and wefts , minimal to no shedding and holds curls very well ! I’ve worn it straight and curly and i love it both ways.
This hair is absolutely gorgeous. True to length. No smell, no shedding & the curl pattern is everything! !
I used these hair to make one of my wigs fuller and it did the job,it looks very natural. Bundles are good so far no problems.thank you seller!
I like it very much. I like how natural it looks. I certainly got a lot of praise. The product is well sealed and the hair is smooth without loosening or falling off. The length is long and accurate. It's well taken care of and won't get entangled. The sellers are very good and i know them very well. Thank you.
Honestly this hair was so good. This bundle is so soft and silky. It does not shed at all. It can be used for multiple styles. It can be washed and reused. Great value, will definitely be purchasing again soon!
Full and barley sheds ! 😍 😍 😍 😍 True to length. This hair is so soft, takes well to heat and is manageable.
Logistics is very fast after receiving no odor satisfied
Good bundles for the price. I used these for a quick weave which didn’t tangle easily, very thick so good volume and the curls held up. A little smell but after washing it was okay. Good quality.