SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wigista.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of wigista.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No complaints. Little to no shedding
I absolutely loved this hair! It is soo soft and holds curls well.barely had shedding, and it's length is soo pretty. Please buy this hair, you won't regret it!
I received my order timely. The hair is very beautiful. The shedding is very little. It's true to length, very soft, had no shredding, and no bad smell. No need to think twice, just buy it. Will buy more soon! !
The hair arrived so quick! It also came with a wig cap as a gift! The hair was so soft and bouncy with no smell upon arrival. The install was easy and very natural looking, just as on the description. The maintenance is easy to wear straight or curled. I will definitely purchase again!
Worth it love this hair! Very soft, silky and true to length. And shipped very quickly. Minimum shedding and doesn’t get stiff when heat is applied! Overrall im satisfied with my purchase.
Absolutely love these body wave bundles! The hair is super soft, full, and has a beautiful natural wave. Each bundle is very thick and true to length. No weird smell, minimal shedding, and it blends perfectly as it's not dry. It feels like great quality. Worth every penny!
Great hair and affordable. Shipping was fast and the customer service is amazing. The hair is super soft, no shedding. I done a quickweave with leave out. Everyone loved it. I will definitely purchase again!
This body wave bundles human hair is very soft, accurate in length, very beautiful!! It is so nice no shedding thick and full. No weird smell i definitely will be getting more bundles! Very satisfied.
The body wave pattern is beautiful, providing natural movement and bounce. Each bundle came thick and full. They are true to length and the hair quality is great. I ran my fingers through and there’s no shedding. The bundles are very soft and there’s no odor. I would highly recommend.
I am totally obsessed with this hair! The texture is amazing it was so silky and soft. There are no foul smell or weird discolored hair strands. This is one of my favorite hair. Really nice hair! So far since install no shedding. I'll be buying it again!
I'm very happy with my body wave.the hair is soft, full, and has a beautiful natural wave after washing and styling. It blended perfectly with my natural hair, and no tangling so far. I would definitely purchase again and recommend this hair to others looking for affordable, quality human hair bundles. I’ll definitely be ordering again!
The hair feels so soft and smooth. I’m really impressed about the quality and the texture.no shedding and no tangling at all,the hair is true to length and full of hair.
The hair looks exactly like the picture and no shedding. I'm very satisfied.thank you very much, i recommend you my friend the quality is very superior.the human hair bundles is wonderful.the length is true no smell this bundles is soft i most definitely will order again.
Amazing quality, fast shipping.i love this hair. The quality is way better than i expected.very soft and no smell. No shedding at all and the texture is great.the best beautiful hair i ppurchased.
I'm so in love with these bundles, it's true to length, there's no shedding and it has no smell. It's not thin, it doesn't dry out and the quality is just great overall.
Absolutely love the hair!! It has no smell and very true to length!! The seller was very nice and communicated through the order and it even arrived earlier then expected. . Back to the hair , the shedding was minimal to none at all and the wefts are thick, it's good quality,the weight is good, i will definitely be ordering from them again!
The bundles is nice and the right length and the really is thick and full. The quality of the hair is great,with a natural luster and softness that is unmatched.this hair is so beautiful! No shedding. It holds a curl very well! Go buy ladies! You won't regret it! !
Shipping was fast. Seller communication was fast. According to the description. The hair is very soft & my curls last all day. Very beautiful hair i get so many compliments.i love this hair.